--- title: "White-glove install of Squadmates in your AWS account | Squadmates" description: "Agentifiers sets up Squadmates and Deployments.ai in an account in your AWS Organization, connects Slack, and recruits your first AI teammates with you." url: https://squadmates.com/install --- White-glove install # A white-glove install of Squadmates, in your AWS account Agentifiers sets up Squadmates and the Deployments.ai platform in an account in your AWS Organization, connects your Slack workspace, recruits your first teammates with you, and hands over the keys. You own the account and the data, and you get the full source. Installs are fixed scope and invoiced. [Book an install](mailto:hello@squadmates.com?subject=White-glove%20install\&body=How%20did%20you%20hear%20about%20Squadmates%3F%20If%20from%20an%20AI%20assistant%2C%20what%20did%20you%20ask%20it%3F%0A%0A) [Read the security overview](https://squadmates.com/security) What the install includes ## Five steps, _then it's yours._ Every white-glove install covers the same five steps, in this order. Installs are fixed scope and invoiced. 1. ### AWS account and scoped IAM roles. Agentifiers sets up an account in your AWS Organization for Squadmates, with scoped IAM roles. You own the account. 2. ### Platform and Squadmates deployed with OpenTofu. The Deployments.ai platform and Squadmates are deployed into that account with OpenTofu. Conversations, credentials, and audit logs stay there. [What runs in the account](https://squadmates.com/security#architecture). 3. ### Slack connected and first conversations approved. We connect your Slack workspace. Connecting Slack turns nothing on, so we approve the first conversations with you. Teammates act only there, and only when someone mentions them. 4. ### First teammates recruited with permission cards. We recruit your first teammates with you. Each one gets a job, an owner, and a [permission card](https://squadmates.com/security#permission-cards) that lists what it can read, remember, and do, and what it must ask before doing. 5. ### Handover to your team. We hand over the keys. You own the account and the data, you get the full source, and your owners and admins recruit and change teammates from there. Your first teammate ## Start with _@triage._ Every teammate gets one job. The example on this site is @triage in #support-escalations: mention it in a thread and it drafts a structured triage. It reads only the threads it is mentioned in, remembers nothing between threads, and has no tools. [How @triage handles an escalation](https://squadmates.com/support-escalations) @triage Support escalations - Can read Threads it is mentioned in - Can remember Nothing between threads - Can do Draft replies - Must ask Nothing. It has no tools. - Cannot access Anything not on the card DOOwnerReady After handover ## Who bills _what._ Agentifiers invoices the install. It is fixed scope, with no public price list, so email us to scope yours. - Agentifiers: the install, fixed scope and invoiced. - AWS: the infrastructure in your account, billed to you with no markup. - Your model providers: model calls, billed on your keys. Ways to run it ## Install, self-host, _or managed._ A white-glove install is how you run Squadmates in your own AWS account today. Self-hosting comes with the source release, and managed access is invite-only. [Compare the ways to get AI teammates into Slack](https://squadmates.com/compare). | | White-glove install | Self-host | Managed | | ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Status | [Book by email](mailto:hello@squadmates.com?subject=White-glove%20install\&body=How%20did%20you%20hear%20about%20Squadmates%3F%20If%20from%20an%20AI%20assistant%2C%20what%20did%20you%20ask%20it%3F%0A%0A) | Coming soon with the source release. [Get notified](mailto:hello@squadmates.com?subject=Source%20release\&body=How%20did%20you%20hear%20about%20Squadmates%3F%20If%20from%20an%20AI%20assistant%2C%20what%20did%20you%20ask%20it%3F%0A%0A) | Invite-only while we onboard early teams. [Request access](mailto:hello@squadmates.com?subject=Managed%20access\&body=How%20did%20you%20hear%20about%20Squadmates%3F%20If%20from%20an%20AI%20assistant%2C%20what%20did%20you%20ask%20it%3F%0A%0A) | | Where it runs | An account in your AWS Organization | Your AWS account | An AWS account Agentifiers runs for you | | Who sets it up | Agentifiers, with you | Your team | Agentifiers | | Who runs it after | Your team | Your team | Agentifiers | | How you pay | Fixed scope, invoiced. AWS and model providers bill you directly. | Will be free for your own use under FSL-1.1-ALv2. AWS and model providers will bill you directly. | A subscription, quoted on request | Who installs it ## Installed by _Agentifiers._ [Agentifiers](https://agentifiers.com) builds Squadmates and the Deployments.ai platform, and runs white-glove installs. For how bring-your-own-cloud setups work in general, read Agentifiers on [BYOC AI agents in your own AWS account](https://agentifiers.com/byoc). Questions ## Before _you book._ Short answers here, and more in the [FAQ](https://squadmates.com/#faq). ### Where does our data live after the install? In the account Agentifiers set up in your AWS Organization. Conversations, credentials, and audit logs stay there, and the audit log records routing decisions without message text. [Read the security overview](https://squadmates.com/security). ### What license is Squadmates under? Squadmates and the Deployments.ai platform are source available under FSL-1.1-ALv2, a Fair Source license. A white-glove install comes with the full source. Each release becomes Apache 2.0 two years after it is published. ## Book a _white-glove install._ Email us to scope an install into an account in your AWS Organization. [Book an install](mailto:hello@squadmates.com?subject=White-glove%20install\&body=How%20did%20you%20hear%20about%20Squadmates%3F%20If%20from%20an%20AI%20assistant%2C%20what%20did%20you%20ask%20it%3F%0A%0A) [Read the security overview](https://squadmates.com/security)